Pricing

One price for every lead answered

Smart Flow is $599 a month with a 7-day trial. Ultra Flow, Scale Flow and Dealer Flow are priced for your store: contact sales for a quote. Every plan includes Aria on text, chat, email, social and phone, your first phone number and English, Spanish and French. Pay monthly, or save with quarterly or annual billing.

Prices in US dollars No sales tax added Smart Flow: 7-day free trial · Card required

Smart Flow

For a single store that wants every lead answered, day and night.

$599/month

Billed monthly

+ $750 one-time onboarding (optional)

7 days free · Card required
Subscription charges automatically after 7 days unless cancelled. Guided onboarding, if selected, is charged upfront.

Start 7-day trial
  • 10,000 AI credits a month
  • 120 call minutes (inbound calls)
  • 500 SMS (sent + received)
  • 10,000 contacts
  • Aria + 1 extra AI agent · 3 team seats
  • 1 phone number free
  • 75 MB knowledge base · 10 GB storage
  • Aria answers texts, chats, email, social and inbound calls
  • Basic journeys, including service retention
  • Nora answers your team’s questions, day and night

Ultra Flow

Most popular

For busy stores that want calls out, every journey and campaigns.

Custom pricing

Priced for your store by our team

Onboarding fee set in your plan

Contact sales
  • 35,000 AI credits a month
  • 400 call minutes (inbound + outbound)
  • 1,800 SMS (sent + received)
  • 30,000 contacts
  • Aria + 3 extra AI agents · 7 team seats
  • 1 phone number free
  • 200 MB knowledge base · 10 GB storage
  • Everything in Smart, plus outbound calls by Aria (rolling out)
  • All journeys, the campaign designer and the email designer
  • Nora actions, reports, API and webhooks (on request)

Scale Flow

Enterprise

For high-volume stores with a bigger team and more traffic.

Custom pricing

Priced for your store by our team

Onboarding fee set in your plan

Contact sales
  • 70,000 AI credits a month
  • 1,000 call minutes (inbound + outbound)
  • 4,000 SMS (sent + received)
  • 70,000 contacts
  • Aria + 5 extra AI agents · 15 team seats
  • 1 phone number free
  • 500 MB knowledge base · 10 GB storage
  • Everything in Ultra, with the biggest monthly allowances
  • Aria + 5 extra AI agents and 15 team seats
  • Automatic monthly report

Dealer Flow Enterprise

Enterprise

For dealer groups with several locations and custom needs.

Custom

Contact sales — we prepare your plan

Onboarding fee set in your plan

Request Dealer Flow Enterprise

Contact sales

  • Custom AI credits, minutes and SMS
  • Custom contacts, seats and storage
  • Many locations
  • Unlimited AI agents
  • Many locations, unlimited AI agents
  • Credits, minutes, SMS, contacts and seats sized to your group
  • Billed monthly or yearly; you review your plan and pay in the app
  • 1 phone number free
  • English, Spanish and French
  • Unlimited inventory, widgets and forms
  • Standard support and Nora, our AI help

Compare plans

Every feature and limit, side by side

Monthly allowances reset every month. Prices follow the billing period you pick.

Smart Flow$599/moStart 7-day trialUltra FlowCustom pricingContact salesScale FlowCustom pricingContact salesDealer Flow EnterpriseCustomContact sales
Price
Price per monthOn the billing period chosen above.$599Custom pricingCustom pricingCustom
Onboarding feeOne-time.$750 optionalSet in your planSet in your planSet in your plan
Included every month
AI creditsUsed by Aria and Nora. Reset monthly.10,00035,00070,000Custom
Call minutesInbound and outbound share one pool.1204001,000Custom
SMSSent and received.5001,8004,000Custom
Campaign emailsNone300650Custom
Contacts10,00030,00070,000Custom
Team and setup
AI agentsAria is always included; the number is extra agents.Aria + 1Aria + 3Aria + 5Unlimited
Team seatsExtra seats $20/month each.3715Custom
Phone numbersExtra numbers $10/month each.1 free1 free1 freeCustom
Knowledge base75 MB200 MB500 MBCustom
File storageThen $1.75 per GB per month.10 GB10 GB10 GBCustom
Locations111Many
Email domain1111
Use your own phone number
Aria, your AI agent
Text repliesSMS, email, WhatsApp, Messenger, Instagram and website chat.
Phone callsInboundInbound + outboundInbound + outboundInbound + outbound
English, Spanish and French
Call transcripts and summariesUse credits.
Aria Lab testsUse credits and minutes.
Journeys and campaigns
Basic journeysAlways on: new inquiry, reminders, showroom, callbacks, delivery check-ins, service retention, quiet follow-up.
Advanced journeysSurveys, lease maturity, financed and cash ownership check-ins.
Aria Campaigns (batch outreach)
Campaign designer and email designerDrag-and-drop email, text and WhatsApp campaigns.
Nora, reports and developers
Nora answers
Nora actions ("do it for me")
Analytics dashboards
Advanced analytics
Reports you generate
Automatic monthly report
Weekly summary email
API and webhooks (on request)
Sales and service tools
Proposals
Lead scoring
Sales, service and trade-in tools
Unlimited inventory, widgets and forms
Contact import and exportImported contacts count toward the contact limit.
Support
Standard support and AI support (Nora)
Priority supportReplies within 3–6 hours on support tickets, plus live chat with a specialist (Mon–Fri, 10am–5pm Central) when one is available.Add-onAdd-onAdd-onCustom

How credits work

Credits, in plain English

A credit is how we measure AI work. Each piece of AI work is charged from what it really cost us. Call minutes and SMS have their own monthly counters and are never paid with credits.

  1. Plan credits come first

    Your plan's credits reset every month and are always used first. Unused plan credits don't roll over.

  2. A heads-up at 80%

    When 80% is used, Owners get a warning in the app and by email, with time to add credits or upgrade.

  3. At 100%, your team takes over

    Aria stops replying and hands every conversation to your team until you add credits or upgrade. Nothing is lost, and nothing is billed as overage.

  4. Optional auto top-up

    Turn it on and we buy more AI credits, call minutes or SMS when they run low. QualiFlow picks the best amount for your plan, or you choose your own. Going over your plan's minutes or SMS is never charged. Turn it off any time.

What counts and what doesn't
ActivityCounts?
An AI replyCredits, plus the SMS it sends
An SMS you receiveCounts as SMS
A photo message (MMS)Counts as 3 SMS
An email, Messenger or Instagram message you receiveFree
An inbound or outbound callCall minutes (one shared pool)
A call transfer to your teamMinutes only when the transfer costs us
A WhatsApp messageCredits for what Meta charges
Aria Lab testsCredits and minutes

We only count what costs us money. WhatsApp messages outside the 24-hour window go as approved templates and use credits.

Add-ons

Need more? Add it when you need it

Packs are one-time purchases that last 12 months. Your plan's monthly allowance is always used first, then your packs.

AI credit packs

Bigger packs cost less per credit. Pack credits are used after your plan credits and last 12 months from the day you buy them.

$99$0.0198 per credit

From 5,000 credits for $99 to 100,000 for $1,339, in steps of 5,000.

Custom amount: any amount from $99 at $0.0198 per credit (rounded down), e.g. $110 = 5,555 credits.

See all 20 credit packs
AI credit packs
CreditsPricePer credit
5,000$99$0.0198
10,000$179$0.0179
15,000$259$0.0173
20,000$329$0.0164
25,000$399$0.0160
30,000$469$0.0156
35,000$539$0.0154
40,000$599$0.0150
45,000$669$0.0149
50,000$729$0.0146
55,000$799$0.0145
60,000$859$0.0143
65,000$919$0.0141
70,000$979$0.0140
75,000$1,039$0.0139
80,000$1,099$0.0137
85,000$1,159$0.0136
90,000$1,219$0.0135
95,000$1,279$0.0135
100,000$1,339$0.0134
Custom amount$99 to $10,000$0.0198

Call minutes

Inbound and outbound, one pool. Minimum 100.

  • 100 minutes$85
  • 250 minutes$210
  • 500 minutes$420
  • 1,000 minutes$840

From $0.84 each

SMS

Sent and received. Minimum 500.

  • 500 SMS$65
  • 1,000 SMS$130
  • 2,500 SMS$320
  • 5,000 SMS$640

From $0.128 each

Campaign emails

For email campaigns from your own mailbox or domain.

  • 1,000 emails$19
  • 5,000 emails$90
  • 10,000 emails$180

From $0.018 each

Priority support

Replies within 3–6 hours

On support tickets, plus live chat with a specialist (Mon–Fri, 10am–5pm Central) when one is available. Standard support and AI support (Nora) are included on every plan.

$249/month

Billed monthly · Dealer Flow: custom

Monthly extras

  • Extra phone numberYour first number is free on every plan.$10/month
  • Extra team seatPer seat.$20/month
  • Extra storagePer month, above the 10 GB included.$1.75 per GB

Credit, minute, SMS and email packs last 12 months from purchase and are used after your plan's monthly allowance.

Onboarding and fees

Set up right from day one

Onboarding is a one-time fee for setting up your workspace with our team: your inventory, knowledge, channels and Aria tuned to your store.

  • Smart Flow onboarding is optional: you can tick it when you sign up.
  • Texting registration is a one-time carrier requirement for business texting in the US. One registration covers your whole workspace and every number.
  • Dealer Flow: contact sales — we prepare your plan. Its locations, agents, seats, allowances, support, onboarding fee and price are set for your group, and you review it before you pay.
One-time fees
FeePrice
Smart Flow onboarding$750 optional
Ultra Flow onboardingSet in your plan
Scale Flow onboardingSet in your plan
Dealer Flow Enterprise onboardingSet in your plan
Texting registration (10DLC)$25 once, and $25 again for each resubmission if carriers reject it
Connecting your existing CRM or DMS dataSeparate quote

FAQ

Questions about pricing

Which billing periods can I choose?

Monthly, quarterly or annual. Quarterly billing is 10% off and is paid every 3 months; annual billing is 15% off and is paid once a year. Your plan's allowances are monthly on every billing period and reset each month.

Is there a free trial?

New Smart Flow customers get seven subscription days free, starting when their card is confirmed at checkout. A card is required. After seven days, we automatically charge the selected monthly, quarterly or annual subscription unless you cancel first. Optional $750 guided onboarding is charged upfront. Ultra Flow, Scale Flow and Dealer Flow Enterprise do not include this trial.

What happens if I cancel?

Your workspace freezes right away: it can't be used and Aria stops, but all your data is kept. You can renew at any time and get everything back as it was.

Can I get a refund?

Yes, within the refund window: 20 days for monthly billing, 1 month for quarterly and 3 months for annual. There is no refund after the window.

The refund depends on how much you used and how much of the billing period has passed, whichever is higher. We take out the non-refundable fees, then refund the unused share of the rest. Usage is the highest of your credits, call minutes and SMS used. For example, a monthly Smart Flow plan with little use, cancelled on day 10 of 30, gets about two thirds of the $599 back.

Non-refundable: the onboarding fee once onboarding has started and the texting registration fee. We review refund requests within 1–3 business days, and you can follow the status in Settings → Billing.

Add-on packs (AI credits, call minutes, SMS or campaign emails) can be refunded while less than 30% of the pack is used. The refund is the pack price minus the value of what you used: a $100 pack with 20% used refunds $80. At 30% or more used, a pack can't be refunded.

Can I change my plan later?

Yes. Owners can upgrade or downgrade from Settings → Billing in the app, and change the billing period there too.

What counts as usage?

Only what costs us money. AI replies use credits, plus the SMS they send. SMS you receive count as SMS, and a photo message counts as 3. Calls in and out share one pool of minutes. Emails, Messenger and Instagram messages you receive are free. The full list is in How credits work above.

Do add-on packs expire?

Credit, minute, SMS and campaign email packs last 12 months from the day you buy them. They don't reset monthly, and they are used only after your plan's monthly allowance runs out.

Is a phone number included?

Yes, one phone number is free on every plan, and each extra number is $10 a month. You can also bring the number your store already uses, by forwarding it or moving it to QualiFlow.

Can you connect our existing CRM or DMS?

You can import contacts and inventory from a CSV file on every plan. Connecting your existing CRM or DMS data is a separate quote.

Are taxes added to the price?

No. Prices are in US dollars and we don't add sales tax at the moment.

What is Dealer Flow?

Our custom plan for dealer groups that need more than Scale Flow: several locations, unlimited AI agents, and allowances, onboarding and support sized to the group. Contact sales — we prepare your plan.

How does Dealer Flow work?

You sign up with Request Dealer Flow and confirm your email. We prepare your plan with you: monthly or yearly billing, the price, any onboarding fee and exactly what you get. When it's ready, you get a notice in the app, review it there, then choose and pay on the secure payment page. Billing then renews automatically, and any change to your plan goes through our team.

Every lead gets a reply

Never leave a lead waiting until morning.

Aria answers, qualifies and books test drives around the clock, in English, Spanish and French, inside the rules you set.

Start 7-day trial Book a demo

Smart Flow · Card required. Subscription charges automatically after seven days unless cancelled; optional guided onboarding is charged upfront. Nothing goes out to customers until you connect your channels and approve Aria’s go-live checklist.