What it is
QualiFlow support can turn off email sign-in codes for a workspace. For example, they do this for a demo account that has to sign in without codes.
While codes are off:
- You sign in with your password only.
- No email code is sent when you sign in on a new device.
- No code is sent even if you turned on Email me a code every time I sign in.
- Two-step verification still applies. If you turned it on, you still enter the code from your authenticator app.
- Codes for signing up and for resetting a forgotten password still work as usual.
How to use it
- Open Settings → Your profile → Sign-in & security (Staff: Settings → Sign-in & security).
- Under Email codes, look for the note Email sign-in codes are off for this workspace.
- Sign in with your email and password. No email code is asked for.
- To get codes back, email support@qualiflow.ai. Say which dealership it is and why you want codes back.
What the data means
"Email sign-in codes are off for this workspace": QualiFlow support turned them off. You sign in with your password only, with no email code on a new device or at every sign-in.
"If you also belong to a workspace that uses codes, you still get them": one sign-in opens all your workspaces. So codes are skipped only when every workspace you belong to has codes off.
Two-step verification: this is the 6-digit code from your authenticator app. It is not an email code, so it doesn't turn off with email codes.
Possible issues and fixes
I still get an email code
Symptom: The note says codes are off, but sign-in still emails you a code.
Why: You also belong to another workspace that still uses codes. One sign-in opens all your workspaces, so the code is still needed.
Fix: Nothing to fix. Enter the code. If you no longer need the other workspace, ask its Owner to remove you.
How to check: When every workspace you belong to has codes off, sign-in stops asking for an email code.
It still asks for a code from my authenticator app
Symptom: Sign-in asks for a 6-digit code, but no email arrives.
Why: That is two-step verification, from your authenticator app. Turning off email codes doesn't change it.
Fix: Open your authenticator app and enter the code. Lost your phone? Use one of your recovery codes (see "Manage your password, two-step verification and sign-in methods").
How to check: You get in after entering the authenticator code.
I want email codes back
Symptom: You want the extra check of an email code when you sign in.
Why: Only QualiFlow support can turn email sign-in codes back on for the workspace.
Fix: Email support@qualiflow.ai and ask them to turn codes back on. You can also turn on two-step verification yourself in Sign-in & security.
How to check: The note is gone from Email codes, and a new device asks for an email code again.
