Phone numbers on your plan

Every plan includes one phone number. Extra numbers are a monthly add-on at $10 a month each.

What it is

Your plan includes one phone number for calls and texts. If you need more, add Extra phone number to your subscription for $10 a month each.

The calls and texts on your numbers use your plan's call minutes and SMS.

How to use it

  1. Set up your included number in Settings → Connections → SMS & calls.
  2. For another number, the Owner first adds Extra phone number in Settings → Billing.
  3. Then set up the new number in Settings → Connections → SMS & calls.
  4. To stop paying for an extra number you no longer need, remove it from your subscription in Settings → Billing.
The Monthly add-ons in Settings, Billing, with the Extra phone number card at $10 a month each, the note that one number is free on every plan, and the plus and minus count.

What the data means

Phone numbers in Settings → Billing shows how many numbers you have against your plan's limit: 1 plus your extra numbers.

Texting registration for your business is a one-time $25 fee.

Possible issues and fixes

I can't add another number

Symptom: Setting up a number says you have reached your plan's limit of phone numbers.

Why: Your included number, and any extra numbers, are in use.

Fix: Add Extra phone number in Settings → Billing, then try again.

How to check: The number setup continues.

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