What it is
Dealer Flow is the custom plan for dealer groups with several locations or bigger needs. Contact sales — we prepare your plan: QualiFlow sets the price, the billing period (monthly or yearly), any onboarding fee and exactly what you get (locations, team seats, AI agents, AI credits, call minutes, SMS, campaign emails, phone numbers, features and priority support).
You create your account yourself. After the email code and six quick questions about you and your dealership, the plan picker shows "Your Dealer Flow plan is being prepared by QualiFlow" until your plan is ready. When it is, you review it and pay on the secure payment page (payments by Stripe), and billing runs by itself from then on.
Only the workspace Owner can request Dealer Flow and pay for it.
How to use it
- On the pricing page, select Contact sales — we prepare your plan on the Dealer Flow card, and create your account. Already signed up? On Choose your plan, select Request Dealer Flow on the Dealer Flow card.
- Enter the 6-digit code from your email and select Verify email, then answer six quick questions about you and your dealership and select Continue to your plan.
- You see "Your Dealer Flow plan is being prepared by QualiFlow". You can't continue into the workspace yet. Use Contact sales (it opens Support → Tickets, where you write to our team) to tell us what you need, or Sign out at the top.
- When your plan is ready, the workspace Owners get an email ("Your Dealer Flow plan is ready") with a Review your plan button, and a notice in the bell and on this screen. Select Review your plan in the email, sign in, or select Check again.
- The plan picker shows "Your Dealer Flow plan is ready". Check Billed monthly or Billed yearly, the price, the Onboarding fee (one time) if there is one, and What's included.
- Check Total due today, then select Choose and pay and pay on the secure payment page.
- Back in QualiFlow you see Payment received, then workspace setup opens by itself.
- Later, Settings → Billing shows your plan, its limits and your usage. To change anything, contact us: changes to a Dealer Flow plan go through QualiFlow.
What the data means
Being prepared: QualiFlow is setting up your plan with the limits you agreed. Nothing is charged until you select Choose and pay.
Ready: your plan is waiting for you to review and pay. If QualiFlow changes it before you pay, you always see the latest version.
Total due today is the first month or year plus the one-time onboarding fee, when your plan has one. After that, your plan renews every month or every year at the same price, charged to your card, with invoices in Settings → Billing. Allowances (credits, minutes, SMS and campaign emails) reset every month, also on a yearly plan.
Settings → Billing on Dealer Flow shows "Managed by QualiFlow — contact us to change it" instead of the change-plan buttons, and your limits with "Your Dealer Flow plan is managed by QualiFlow. Contact us to change it."
Possible issues and fixes
My plan still says it is being prepared
Symptom: You see "Your Dealer Flow plan is being prepared by QualiFlow" and can't go further.
Why: QualiFlow hasn't finished your plan yet. Your workspace opens only after you review and pay for it.
Fix: Wait for the email or the bell notice, then select Check again. If it is taking long, select Contact sales or create a ticket in Support.
How to check: The picker shows "Your Dealer Flow plan is ready" with Choose and pay.
I can't select Choose and pay
Symptom: A teammate sees the Dealer Flow plan but can't select Request Dealer Flow or Choose and pay.
Why: Only the workspace Owner can request Dealer Flow and pay for it.
Fix: Ask the Owner to sign in and select Choose and pay. Teammates can select Check again afterwards.
How to check: The workspace opens on setup.
"Payments are not available right now"
Symptom: The ready plan shows this message, and nothing was charged.
Why: The payment page can't be reached just now.
Fix: Try again in a few minutes. If it keeps happening, create a ticket in Support.
How to check: Choose and pay opens the secure payment page.
I want different limits or a different price
Symptom: The plan you see doesn't match what you need, or you want to change it after paying.
Why: A Dealer Flow plan is prepared and changed only by QualiFlow, so there are no change-plan buttons.
Fix: Before paying, select Contact sales. After paying, select Contact us in Settings → Billing, or create a ticket in Support, with what you want to change. We prepare a new version and email the workspace Owners when it is ready. If you already pay, the email says "Your Dealer Flow plan was updated": the new limits apply right away and the new price starts at your next renewal.
How to check: The plan picker, or Settings → Billing once you have paid, shows the new limits.
