What it is
QualiFlow is paid by subscription. There are four plans:
- Smart Flow: $599 a month. Aria answers calls, texts, email, WhatsApp, Messenger and Instagram, with basic journeys and Nora's answers. Campaigns are not included.
- Ultra Flow: custom pricing for your store. Everything in Smart Flow, plus outbound calls by Aria, every journey, Campaigns (the Campaign Designer, Aria campaigns and the Emails tab with the email designer), reports, the API and Nora doing changes for you.
- Scale Flow: custom pricing for your store. Everything in Ultra Flow with about twice the credits and more minutes, SMS, agents and seats.
- Dealer Flow: for groups with several locations or custom limits. Contact sales — we prepare your plan: QualiFlow sets the price (monthly or yearly), the onboarding fee and exactly what you get, then you review it and pay in the plan picker.
Ultra Flow and Scale Flow prices are not published. Select Contact sales on the plan card (in Choose your plan or Settings → Billing → Upgrade): our Sales team gets your request, prepares a price for your store and unlocks the plan for your workspace. The card then shows your price and you pay by card yourself.
You can pay monthly, quarterly (10% off) or annually (15% off). New Smart Flow workspaces get a seven-day free subscription trial from card confirmation. A card is required; the selected subscription amount is charged automatically after seven days unless cancelled before then. Optional $750 guided onboarding is charged upfront. Ultra Flow, Scale Flow and Dealer Flow Enterprise do not include this trial. The full comparison is on the pricing page at qualiflow.ai/pricing.
How to use it
- Create your account and enter the 6-digit code from your email.
- The plan window opens. Choose Smart Flow, or select Contact sales on Ultra Flow or Scale Flow (once our team unlocks one for you, it shows your price and you can choose it). If you chose a plan on the pricing page first, it is already selected.
- Choose Monthly, Quarterly or Annual.
- Check the onboarding fee. It is optional on Smart Flow (tick it if you want our team to set you up) and included on Ultra Flow and Scale Flow.
- Continue to the secure payment page (payments by Stripe) and pay.
- Setup starts as soon as the payment goes through, and then your workspace opens.
- Later, open Settings → Billing to see your plan, or change it.
What the data means
| Plan | Per month | AI credits | Call minutes | SMS | Seats |
|---|---|---|---|---|---|
| Smart Flow | $599 | 10,000 | 120 | 500 | 3 |
| Ultra Flow | Custom | 35,000 | 400 | 1,800 | 7 |
| Scale Flow | Custom | 70,000 | 1,000 | 4,000 | 15 |
Contacts: 10,000, 30,000 or 70,000. AI agents: 1, 3 or 5. Every plan has 1 location, 1 email domain, 1 phone number and 10 GB of storage. Knowledge base: 75 MB, 200 MB or 500 MB. Campaign emails a month: none, 300 or 650. Allowances reset every month, also on quarterly and annual plans.
A tab your plan doesn't include stays in the sidebar. It shows a light preview of the screen with a card such as "Available on Ultra Flow", three things it adds, and Upgrade.
Possible issues and fixes
The app asks me to choose a plan
Symptom: After signing in you see the plan window, or a message says "Choose a plan to start using QualiFlow. Go to Settings > Billing."
Why: The workspace has no paid plan yet. Setup and the app open only after the first payment.
Fix: Choose a plan and period and pay on the payment page. Only the Owner can do this.
How to check: The app opens on setup, and Settings → Billing shows your plan as Active.
Ultra Flow or Scale Flow shows Contact sales instead of a price
Symptom: The Ultra Flow or Scale Flow card shows Custom pricing and Contact sales, with no price and no checkout.
Why: These plans are priced for each store by our team.
Fix: Select Contact sales. You see "Request sent", and our Sales team contacts you with a price. When they unlock the plan for your workspace, the card shows your price and Choose works as usual.
How to check: After the unlock, the card shows your price per month for the chosen period.
I want Dealer Flow
Symptom: The Dealer Flow card shows Custom and "Contact sales — we prepare your plan" instead of a price.
Why: Dealer Flow is a custom plan. QualiFlow prepares its price and limits for your group.
Fix: The Owner selects Request Dealer Flow on Choose your plan (or signs up from the Dealer Flow card on the pricing page). You see "Your Dealer Flow plan is being prepared by QualiFlow" until it is ready; then review it and select Choose and pay. See Dealer Flow: how your custom plan is prepared.
How to check: The plan picker shows "Your Dealer Flow plan is ready", and after paying Settings → Billing shows Dealer Flow.
