Invoices and payment history

Settings, Billing lists every subscription invoice and add-on purchase with what each charge was for, its status, and a link to the invoice PDF or receipt.

What it is

Payment history in Settings → Billing lists what your workspace has paid: subscription invoices (your plan, the onboarding fee, monthly add-ons and plan changes) and one-time add-on purchases. Each one shows what it was for and links to its invoice PDF or receipt.

How to use it

  1. Open Settings → Billing and go to Payment history.
  2. Open a row to see its breakdown: plan, onboarding, add-ons, priority support, seats, numbers, storage or a plan change.
  3. Download the invoice PDF, or open the receipt for an add-on purchase.

What the data means

Status: each row shows whether it is paid, still waiting for payment, or failed, and any amount refunded.

Plan changes appear as a prorated line: the difference for the rest of the period after an upgrade, or a credit after removing a monthly add-on.

No sales tax is added for now. All amounts are in US dollars.

Possible issues and fixes

An invoice I expected isn't listed

Symptom: A payment you made is missing.

Why: It is still being processed, or the payment page was closed before paying.

Fix: Wait a minute and reload Settings → Billing. If you closed the payment page, nothing was charged; buy again.

How to check: The row appears with status Paid.

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Smart Flow · Card required. Subscription charges automatically after seven days unless cancelled; optional guided onboarding is charged upfront. Nothing goes out to customers until you connect your channels and approve Aria’s go-live checklist.